Aerocool Warranty Policies

Welcome to AeroCool’s Warranty Policy page. We are committed to providing the highest quality products and services to our customers. This warranty policy outlines the terms and conditions for our case, PSU, and cooling products.

Warranty Coverage

This warranty is valid only for the original purchaser and is non-transferable. AeroCool warrants that its products will be free from defects in material and workmanship for periods as listed below:

Warranty Period

Cases 2 Years
Power Supply Units (PSUs) Please contact your local distributor for warranty details
Liquid Coolers Oasis and Abyss: 3 Years
All other liquid cooler, unless stated otherwise, have a 2-year warranty
Air Coolers Icicle: 3 years
Icicle Digi: 5 Years
Verkho: 1 years
All other air cooler, unless stated otherwise, have a 2-year warranty
Fans Forge Series: 5 Years
Cube Series: 3 Years
All fans, unless stated otherwise, have a 2-year warranty

Warranty Exclusions

This warranty does not cover any damages or defects caused by:

  • Normal wear and tear
  • Misuse, abuse, or improper handling
  • Unauthorized modifications or repairs
  • Accidents or natural disasters
  • Use of the product outside its intended purpose, including cryptomining

Warranty Claims

To make a warranty claim, please follow these steps:
1. Contact AeroCool customer support at [email protected] to initiate the claim process.
2. Provide proof of purchase and a detailed description of the issue.
3. AeroCool will review the claim and, if approved, provide instructions for returning the defective product.
4. Upon receipt of the defective product, AeroCool will repair or replace the product at no additional cost to the customer.

Limitations of Liability

AeroCool’s liability under this warranty is limited to the repair or replacement of the defective product. In no event shall AeroCool be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

Governing Law

This warranty policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the product was purchased.

Conclusion

Thank you for choosing AeroCool products. We are dedicated to ensuring your satisfaction and providing exceptional customer service. If you have any questions or concerns regarding this warranty policy, please do not hesitate to contact us.